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Order cancellation must be before shipping
You can initiate the order cancellation only before shipping. We will provide full refund for the cancellation which happens before shipping. You have to inform us about the cancellation through telephonically. We ship all the orders on the same day itself. Hence the cancellation request must be through phone, without any delay.
Cancellation after shipping
Cancellation after shipping is possible only through the rejection of the parcel during the delivery time. However, in this case, we will deduct handling charges (2% of the order value) plus courier charges for both ways from the refund amount.
After delivery, no cancellation is possible. Hence, it is the sole responsibility of the buyer to reject the parcel during the delivery time for an order cancellation request, which happens after shipping. You can also check our return policy for further details.